Manor & Meadow Store Policies
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At Manor & Meadow, your privacy means as much to us as the care we put into our handcrafted home décor.
Any information you share with us—such as your name, address, email, or payment details—is used only to process your order, communicate with you, and improve your shopping experience.
We never sell or share your personal information with outside companies, except when necessary to fulfill your order (like payment processing or shipping).
Cookies may be used to help the site function smoothly and to understand how visitors use our store. You can disable cookies at any time through your browser settings.
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We currently ship within the United States.
Processing Time: Orders typically ship within 2–4 business days. Handcrafted or custom pieces may take a little longer as we put special care into each one.
Shipping Method: All orders are shipped via USPS Priority Mail.
Delivery Time: Most packages arrive within 3–7 business days once shipped.
Tracking: You’ll receive an email with your tracking number as soon as your order is on its way.
Delays: Manor & Meadow is not responsible for shipping delays caused by carriers, weather, or incorrect addresses.
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We want you to love every Manor & Meadow piece you bring into your home. If something isn’t quite right, please contact us within 7 days of receiving your order.
Eligibility: Returns are accepted for unused, undamaged items in their original packaging.
Custom or Handcrafted Items: Because each piece is made with care, these cannot be returned unless damaged or defective.
Return Shipping: The buyer is responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds: Once your return is received and inspected, refunds are processed within 5–7 business days to your original payment method.
To start a return, email us at hello@manorandmeadow with your order number and any applicable photos.
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We carefully package each order, but if something arrives damaged or goes missing in transit, please let us know within 5 days of delivery.
For damaged items, include photos of the packaging and product.
We’ll work with the carrier to make things right—either with a replacement or a refund, depending on availability.
Please note: we’re unable to refund or replace items marked as “Delivered” by the carrier but not received.
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Orders can be canceled within 12 hours of placing them.
After that time, your order may already be in progress, and cancellation may not be possible. -
We love bringing custom ideas to life!
Custom orders often take additional time depending on design and materials. 50% is required up front for custom orders.
Because each piece is made especially for you, custom orders are final sale once confirmed.
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Each Manor & Meadow piece is handcrafted with care, which means no two are ever exactly alike.
Slight variations in color, finish, or texture are part of the beauty and uniqueness of handmade décor.
Colors may appear differently on various screens and devices. -
Prices and availability may change without notice. If a pricing error occurs, we reserve the right to cancel the order and issue a full refund. In such cases, we’ll contact you right away to ensure transparency and satisfaction.
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The Manor & Meadow mobile message service (the “Service”) is operated by Manor & Meadow (“Manor & Meadow,” “we,” “us,” “our”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”).
We may modify or cancel the Service or any of its features at any time without notice. To the extent permitted by applicable law, we may also update these Mobile Terms, and your continued use of the Service after any changes take effect means you accept those changes.
By consenting to Manor & Meadow’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Manor & Meadow through your wireless provider to the mobile number you provide—even if your number is registered on a state or federal "Do Not Call" list.
Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include order updates, shipping notifications, and account alerts. Promotional messages may include special offers, new product launches, or exclusive discounts.
Your participation is completely voluntary. You do not have to sign up for this Service to make a purchase, and your consent is not a condition of any order with Manor & Meadow.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider.
Message frequency may vary. Message and data rates may apply. Please check your mobile plan and contact your wireless provider for details.
You may opt out of the Service at any time. Text the single keyword command STOP to (801) 801-1323 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time confirmation text to confirm your opt-out. No further messages will be sent unless you re-enroll. If you have subscribed to other Manor & Meadow mobile programs, you will need to opt out separately from each one by following the instructions provided in those program terms. For support or assistance, text HELP to (801) 801-1323 or email hello@manorandmeadow.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including STOP or HELP requests, sent to a number we’ve updated may not be received, and we are not responsible for honoring requests made to outdated numbers.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you change your number, you’ll need to sign up again with your new one.
To the extent permitted by law, Manor & Meadow will not be liable for any failed, delayed, or misdirected delivery of information sent through the Service, any errors in such information, or any actions you take (or choose not to take) in reliance on that information.
We respect your privacy. To see how we collect and use your personal information, please visit the Privacy Policy section on this page.
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By purchasing from Manor & Meadow, you agree to our store policies and terms of use. We reserve the right to update or modify these terms at any time without prior notice.
Payment: All orders must be paid in full at checkout. Payment is securely processed through our approved payment providers.
Accuracy: While we do our best to ensure all product descriptions, prices, and photos are accurate, we cannot guarantee that all information is free from error.
Use of Content: All content, photos, and designs on this site belong to Manor & Meadow and may not be copied, reproduced, or used for commercial purposes without permission.
Right to Refuse Service: Manor & Meadow reserves the right to cancel or refuse any order at our discretion, including cases of suspected fraud or misuse.
Your use of this website constitutes acceptance of these terms.
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Manor & Meadow’s handcrafted and repurposed home décor items are created for decorative purposes only unless otherwise noted.
Due to the handmade nature of our products, small variations in color, texture, or size are normal and part of their charm.
We strive to represent all items as accurately as possible through photos and descriptions. However, we cannot guarantee that your monitor or device displays colors exactly as they appear in person.
Manor & Meadow is not responsible for any misuse of products or damage resulting from improper handling, installation, or modification.